Last updated: 02-12-24

Welcome to Al Noor Wall Art! These Terms and Conditions govern the use of our website, www.alnoorwallart.com (the “Site”), and the purchase of products through our online store. By accessing and using our Site, you agree to comply with these Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions are an agreement between you (the customer) and Al Noor Wall Art, a company that sells Islamic calligraphy wall art, Quranic verses, custom name plaques, and other related products. By using our Site, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with these terms, please refrain from using the Site.

2. Products and Pricing

  • Product Descriptions: We strive to provide accurate descriptions and images of the products we sell. However, we do not guarantee that the information is always error-free. Colors and sizes may vary slightly depending on your device and settings.
  • Pricing: All prices are displayed in GBP (£) and are subject to change without notice. We reserve the right to modify prices at any time. However, once an order is placed and payment is processed, the price at the time of purchase will remain fixed.

3. Orders and Payments

  • Order Acceptance: Your order is an offer to purchase products from Al Noor Wall Art. We reserve the right to accept or decline your order for any reason, including availability, errors in product descriptions or pricing, or issues with your payment.
  • Payment: We accept payments through various secure payment methods, including credit/debit cards, PayPal, and other third-party payment providers. By providing payment information, you authorize us to process the payment for your order.
  • Order Confirmation: Once your order is confirmed, you will receive an email with an order summary. If you do not receive this confirmation, please contact us at info@alnoorwallart.com.

4. Shipping and Delivery

  • Shipping Fees: Shipping fees are calculated based on your location, the weight of the products, and the shipping method selected at checkout. The exact shipping cost will be displayed before you complete your purchase.
  • Delivery Times: We aim to dispatch orders within 1-2 business days, and delivery times depend on the shipping method and destination. However, delivery times are estimates and may vary due to unforeseen circumstances.
  • Customs and Import Taxes: For international orders, customs duties, taxes, and other fees may apply. These charges are the responsibility of the customer and are not included in the price of the products or shipping.

5. Returns, Refunds, and Cancellations

  • Returns: We offer returns in accordance with our Refund and Return Policy. You can return most products within 14 days of receipt, provided the item is unused and in its original packaging. Custom or personalized items are non-returnable unless defective or damaged.
  • Refunds: Refunds will be issued in accordance with our Refund and Return Policy once the returned product is inspected. Shipping fees are non-refundable.
  • Cancellations: If you wish to cancel an order, please contact us as soon as possible. We can cancel your order only if it has not yet been processed or shipped.

6. User Responsibilities

  • Account Information: If you create an account on our Site, you agree to provide accurate, up-to-date information. You are responsible for maintaining the confidentiality of your account login details.
  • Prohibited Activities: You agree not to use the Site for any unlawful or prohibited purposes, including, but not limited to, transmitting harmful or illegal content, interfering with the security or functionality of the Site, or engaging in fraudulent activities.

7. Intellectual Property

  • Ownership: All content on this Site, including text, images, graphics, logos, and product designs, is owned by Al Noor Wall Art or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • Usage: You may not use, copy, or reproduce any content from the Site for commercial purposes without our express permission.

8. Limitation of Liability

  • General Disclaimer: To the maximum extent permitted by law, Al Noor Wall Art will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to loss of profits, loss of data, or damages resulting from the use or inability to use the products purchased through the Site.
  • Product Liability: We are responsible for delivering products in the condition they were sold to you. However, we are not liable for any injuries or damages resulting from the improper use of products.

9. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Site and making a purchase, you consent to our Privacy Policy.

10. Changes to the Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last updated” date. By continuing to use the Site after any changes, you agree to the updated Terms and Conditions.

11. Force Majeure

We are not responsible for any delay or failure to perform our obligations under these Terms and Conditions if such delay or failure is due to circumstances beyond our control, including but not limited to acts of God, natural disasters, strikes, war, or other events of force majeure.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us: